Terms of service.

LOCATION

The nature of the picnic is access to public spaces. The maps we provide to clients are meant to serve as a guide, we may take liberties with set up to allow for the best experience possible. We may move a picnic for any number of reasons, some of the most frequent are safety, privacy (we cannot control who will be in a public space and when) access to shade, views and other reasons. We cannot guarantee an exact location, however we will do our best to acquire access to requested location. If we cannot garner access, we will set up in another suitable location nearby. All local rules, signs, laws and other permissions apply. Namely, glass and alcohol are not allowed at Philadelphia public parks. We cannot guarantee privacy at public spaces.

SAFETY

We take the utmost care in cleaning and maintaining furniture and decor items. Please only use these items in the manner which they were intended.

PHOTOS

By taking photos, you allow us to post on our social media accounts and any promotional materials we may produce in the future. All photos are the sole property of Picnic Palette Co and will be used at our discretion. 

CANCELLATION + REFUND POLICY

All cancellation requests must be made in writing. A partial refund will be granted when the cancellation request is received at least 14 days prior to the scheduled event date. There will be a 25% cancellation fee of the amount paid. For weather-related cancellations, a credit will be issued to use towards a future picnic based on availability that must be redeemed within 6 months of the cancellation date based on availability. All other cancellations within 14 days of your event date are non-refundable.

WEATHER

All reservations are weather permitting. In the event of bad weather, we will do all we can to accommodate a dry picnic either by moving the location or by rescheduling you to another day or time. No refunds will be issued for weather-related changes & cancellations.

PERMITS & LICENSES

In the event that your function requires a permit or license from any governing body, local, state or federal, you will be solely responsible for obtaining such license or permit at your expense. To learn more about Philadelphia’s public parks & permits, click here.